Return on Investment
Show Finance the Activation: How a Sponsorship Survives Budget Review
Stanley Black & Decker, Toyota, Permatex and E3 Spark Plugs explain who inside a company decides whether your sponsorship was worth it, and what kind of reporting keeps the finance department on your side.
The marketing manager who signed your deal is rarely the last person who has to believe in it. Above that manager sit directors, brand teams and a finance department that approves budgets. Most of those people will never stand in your pit, and very few of them watch your races. What they do see, every month, is the money leaving the building.
That gap is where a lot of sponsorships quietly die. Nobody decides the program failed. Nobody upstairs ever saw it working, so when budgets get cut, it's an easy line to cross out. The sponsors I've interviewed at my Sponsorship Summits who keep long programs alive have one habit in common: they make sure the people who approve the money see what the money did.
Finance sees the check, not the race
Tony Merritt, vice president of marketing sponsorships at Stanley Black & Decker, has run sponsorships for brands like Mac Tools, Craftsman and DeWalt for decades. He told a story about the day he realized how little the finance side actually saw.
"I remember I had one of the associate CFOs say, 'Tony, I had no idea. I always saw the money going out, but I never saw it being activated,'" Merritt said. His conclusion: "It's just educating people, making sure that they understand. Sponsorship is great, but you gotta make sure that people understand it and see the value in what you're doing." ▶ Watch Tony Merritt tell this story
Think about what that means for a racer. Your sponsor's finance team knows the invoice number and the date it was paid. Unless someone shows them, they don't know about the customers who got pit passes, the store appearance, or the video that ran on the brand's channel for a month.
Send a report people can read in two minutes
Merritt fixed the problem with a routine. "Communication, creating dashboards, weekly reports, making sure everybody knows what's going on that weekend, how many customers we're hosting, how many events we're having," he said. "It's all about communication and keeping everybody educated out there within our organization."
The weekly report is short and visual. "This report shows how many activations we have this week, how many customers we hosted, it shows where we are, what's going on, whether it's drag racing, baseball," he said, "and then it just does a lot of social snapshots, and this is something that we send out to about 200 different marketing leaders across the globe." He added one more audience on purpose: "I also include a lot of finance people," because they see the money going out but often don't see it in action. ▶ See the full session
He also watches for specific evidence that a program reached a customer's wallet. His example was a customer who's a fan of one of his drivers, gets hosted at a race, and then buys more. "It's those things that you watch," he said.
You probably can't produce a report for 200 marketing leaders. But you can produce the raw material for one. A short weekly or post-race summary with a few photos, the number of people you met, anything the sponsor's customers did with you, and links to the content gives your contact something to forward upstairs without rewriting it.
Any number is better than no number
The people inside the brand are often short on numbers themselves. Eric Seibold of ITW Permatex said it bluntly on the ROI panel at one of my Motorsports Sponsorship Summits: "Here's something I kind of always say to racers: if you can show any sort of ROI, even if it's wrong or an estimate, it's probably more than the marketing people have." ▶ Watch Eric Seibold say it
That's not permission to invent figures. It's a reminder that your sponsor's marketing manager is going into a budget meeting with little hard data, and a reasonable, clearly explained estimate from you is better than silence. Show your work: how many people came by the display, how many samples went out, how many clicks a link got, how many orders came in on a code. Label estimates as estimates. A marketing manager can defend an honest number. Nobody can defend a blank page.
Finance believes the cash register
When the conversation reaches finance, sales count the most. Richie Lewis of E3 Spark Plugs, on the same panel, said what every CFO is thinking. "It's all about driving sales," he said. "If you're working with someone and you can see that it's driving sales, you're measuring ROI more so through the corporate side than you are just that singular column."
His test was simple. "If anybody can bring us something that drives sales, that we can say, okay, we give them a dollar, we can make ten dollars, then that's a good deal," Lewis said. "But if it's about exposure and things of that nature, you can't ... that doesn't translate or correlate back to ROI." ▶ See Richie Lewis's answer
So when you build that report, put anything tied to a sale at the top: product sold at an appearance, a dealer order after a hospitality weekend, coupon redemptions. Impressions and followers can go underneath as supporting detail.
A dip in the numbers starts a conversation
Big brands track you whether or not you send them anything. Andre Jackson, who works in digital marketing at Toyota, said Toyota has "departments and teams and partners that track social media, you know, their popularity, that track all of that stuff," and shares those numbers with its drivers and their decision makers.
What surprised many racers in the audience was how Toyota uses a bad stretch. "It becomes a point of discussion," Jackson said, and the point of that discussion isn't to end the deal. "It's like, okay, if it's just took a dip here, how can we improve it? What can we do?" The relationship is "in it for a long term, not to bring you in and then get rid of you." ▶ Watch Andre Jackson explain this
A good sponsor treats a weak quarter as something to fix together, and that only works if the numbers are in front of both of you. The racer who reports regularly gets that conversation. The racer who goes quiet finds out about the dip at renewal time.
The takeaway
- Assume the people who approve your sponsor's budget never see you race. Your reports are the only version of your season they'll ever see.
- Send a short summary after every event: photos, customers hosted, product moved, content links. Make it easy for your contact to forward.
- Lead with anything connected to a sale. Put impressions and followers underneath.
- If you have to estimate, say so and show how you got the number. An honest estimate gives your contact something to bring to the budget meeting.
- When a number drops, raise it yourself and bring a plan to fix it.
Alex Striler runs SponsorshipTactics.com, a video library of motorsports sponsorship sessions with the brands that write the checks. Quotes in this article come from recorded Sponsorship Summit sessions and interviews, lightly edited for clarity and length. Tap any “Watch” link to see the speaker say it.